Frequently Asked Questions

How long will it take to complete my order?

The majority of our products are ready to dispatch in 7 business days. Everything is sent by registered post or courier and shipping time depends on your location. We have express services available which may incur an additional fee. If you have a special event or urgent date please contact us first to see if it's possible. Not always but very often we are indeed able to speed things up.

Where is Custom Wizard located?

We are based in Sydney, Australia. Our customers are from all over Australia and some are even international. We own a wide range of machines and many of our products are made by us in Arncliffe. Ask if you'd like to know more!