Frequently Asked Questions


How long will it take to complete my order?

The majority of our products are ready to dispatch in 5 business days. Everything is sent by registered post or courier which is pretty fast to most locations. We have express services available which may incur an additional fee. If you have an urgent date contact us first to see if it's possible. Not always but very often we are indeed able to speed things up.

Where is Custom Wizard located?

We are based in Sydney, Australia. Our customers are from all over Australia and some are even international. The majority of our products are printed by us in Marrickville. Ask if you'd like to know more!